I recently tried to get a quote from Smart Roofing in Brisbane. They didn’t turn up, then proceeded to have a go at me when I told them that I wasn’t interested in their business. Here’s a review I posted to their Google Maps page – I’m posting it here again as the first post seems to have disappeared.
Although they responded to my web query in a timely manner, they failed to turn up to an arranged quote.
A week later, when Aaron (0402 714 326) called back, I explained to him that I’d already made a decision, and that in any case, if he couldn’t keep a simple appointment to make a quote (and hence waste my time away from work) then I wasn’t interested in their business anyway.
Do I get an apology? No, I get a condescending Aaron try and tell me that I must be “Mr Perfect” and have a go at me for not wanting his business.
No matter how good a service they might provide, it can’t be that much better or cheaper than everyone else that it is worth putting up with rude and unprofessional behaviour, on top of missed appointments.
So, no way in hell i’d ever do business with them with an attitude like that.