I recently tried to get a quote from Smart Roofing in Brisbane. They didn’t turn up, then proceeded to have a go at me when I told them that I wasn’t interested in their business. Here’s a review I posted to their Google Maps page – I’m posting it here again as the first post seems to have disappeared.
Although they responded to my web query in a timely manner, they failed to turn up to an arranged quote.
A week later, when Aaron (0402 714 326) called back, I explained to him that I’d already made a decision, and that in any case, if he couldn’t keep a simple appointment to make a quote (and hence waste my time away from work) then I wasn’t interested in their business anyway.
Do I get an apology? No, I get a condescending Aaron try and tell me that I must be “Mr Perfect” and have a go at me for not wanting his business.
No matter how good a service they might provide, it can’t be that much better or cheaper than everyone else that it is worth putting up with rude and unprofessional behaviour, on top of missed appointments.
So, no way in hell i’d ever do business with them with an attitude like that.
I ordered an EBC supermoto disc kit from this ebay seller for my XT600 three months ago. So far all I’ve gotten is frustration and irritation. After a three month wait for manufacture and delivery of the disc, it finally arrives. Yay, I thought initially, but upon closer inspection, there’s a problem with the caliper bracket.
The included bracket, to put it bluntly, is completely wrong. It has a pair of holes with the correct size and spacing to mount on the fork legs, then it has another two holes that some nut dreamed up. They aren’t the same spacing, one is the right size and not threaded, but the other is smaller and threaded. It is made from 8mm stainless plate rather than machined aluminium alloy, and spacers/mounting bolts are not included.
EBC are saying that they don’t make the bracket, but rather source it from another manufacturer, who swears that it is correct, despite the above description and the below photos. Considering there aren’t even two pairs of matching holes, I can’t imagine any possible way this could be a caliper relocating bracket.
So, after three months and AU$425, I still have nothing. Quite frankly, it would have been nearly as cheap and a lot easier to just buy myself a small lathe/mill and learn how to make a bracket myself to go with a YZF-1000 disc. I can in no way recommend dealing with either EBC or the ebay seller, since EBC’s got a shoddy product, and the ebay seller is not being helpful at all. Apparently they will be getting back to me with their solution soon, but I’m not holding my breath.